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MUSIQUE PRESTIGE

SHIPPING POLICY 

FREE SHIPPING DETAILS

*Please note that only Canada Post delivers to PO boxes.

  • Free Shipping offer is valid on selected products only.

  • Orders will be sent by the shipping method of sender's choice unless specified at the time of order.

  • Free Shipping offer is valid only if all the items in the shopping cart are eligible for Free Shipping
    and the order is $200.00 and over (before taxes).

  • Free Shipping is valid only within Canada.

  • Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligible for free shipping.

  • Our everyday low shipping charges will be applied to any non-eligible products at the time of checkout..

  • Courier shipments require an adult signature for proof of delivery..

  • MUSIQUE PRESTIGE  reserves the right to end or modify this Free Shipping offer at any time.

  • Return shipping costs are the responsibility of the buyer.

 
MUSIQUE PRESTIGE  reserves the right to refuse any order with Free Shipping which the website accidentally
offered but did not meet the criteria above. The client will be notified with an every day low shipping charge and
asked if they would like to proceed with the order or have it cancelled. 

EXPORT POLICY 

  • All delivery charges and taxes will be added when applicable to the prices shown on our Website.

  • Duties and brokerage fees (if any) will be the sole responsibility of the customer and may be collected by a third party.

  • Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.

  • International shipping: We are not responsible for any duty/import/taxes/customs/etc charges. 

  • We do not refund unclaimed or undeliverable packages due to incorrect/missing information. If a package is returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the postal carrier and absorb all fees related.

 
Note: If the name on your billing address does not match the name on your credit card it will delay your order.
SHIPPING CHARGES

Shipping charges are non-refundable, however, we will gladly refund your original shipping cost from Musique Prestige if you are returning an item because of an error on our part, or we have determined that the product is defective.

If you have any questions about your purchase, our Customer Support is available: