Rules and Conditions
Payment Terms:
Payment can be made using accepted payment methods specified by the Academy, such as cash, credit card, or online payment.
An admin fee of 25$ will be implemented for the inscription.
By implementing these rules, the Academy aims to encourage timely payments and ensure the smooth running of the musical course program.
Per 16-week session:
Students will book and pay for the entire 16-week session in advance.
All lessons included in the package must be taken within the 16-week session period. Any unused lessons will expire at the end of the session and cannot be transferred to a future session.
All session bookings and payments are final and non-refundable. No refunds or reimbursements will be provided for missed, cancelled, or unused lessons.
Attendance and Refund Policy:
Per 16-week session:
Students may cancel or reschedule a lesson by providing at least 48 hours’ notice. Each student is permitted a maximum of two (2) cancellations/rescheduling requests per 16-week session, provided that the required 48 hours’ notice is given (unless a valid medical certificate or doctor's note is provided).
After the two permitted cancellations have been used, any additional missed or cancelled lessons will be charged and counted as part of the 16-week session, regardless of the notice provided.
Lessons cancelled with less than 48 hours’ notice will be charged and counted as part of the session.
No refund for any prepaid lessons.
Per month:
Course fees must be paid in advance for the entire month at the beginning of each month.
Per month:
Students must provide at least 48 hours' notice from the start of the lesson for any rescheduling request unless a valid medical certificate or doctor's note is provided.
Lessons cancelled with less than 48 hours’ notice will be charged and counted as part of the session.
No refund for any prepaid lessons.
Teacher Absence:
In the event of a teacher's absence, the Academy will take appropriate measures to ensure uninterrupted lessons.
The Academy will either arrange for a qualified substitute for the lesson or reschedule the lesson at a mutually agreed-upon date and time.
Make-Up Lessons:
Make-up lessons may be offered for lessons missed due to teacher absence or unforeseen circumstances, subject to teacher availability and suitable time slots.
Make-up lessons will be scheduled at the discretion of the Academy and based on the availability of both the student and the teacher.
Termination and Refunds:
Students may terminate their enrolment with the Academy by giving a one-month notice and no refund applied to any prepaid lessons.
Modifications and Amendments:
The Academy reserves the right to modify or amend the policies or regulations mentioned above, provided that students are informed in advance.
Waiting Time Before and After Lessons:
All students and parents must wait in the designated waiting area.
Parents are encouraged to pick up their children no later than 10 minutes after the end of class. If parents are running late, please inform the school immediately.